Processing VS Shipping Days: Processing is how long a company takes to prepare your order or package before shipment. Shipping: how long your order or package takes to arrive to you once shipped.My processing days are 1-7 Business days (Monday-Friday ). After it is shipped, your package normally arrives within 2-5 business days. Please note that customs or items MAY take longer. (Processing starts 2 AFTER order is placed). Tracking Number: Your tracking number will be sent to you via the email you used to place the order. If you did not receive a tracking number AFTER the processing days have been completed THEN email me for more updates. Reship Fee: It is very important to make sure you put the correct shipping address at checkout. Orders are shipped to the address as is, addresses are not altered or modified. If the package is returned due to to incorrect or insufficient address, a reship fee will be applied to send the order a second time. If the package is mis-delivered to the wrong address due to the wrong address at checkout, it is a non-refundable. Reship Fee(s): (depends on weight) $5.00 , $7.50 , $10.00 , or more. What does 1-7 business processing days mean after 2 business days ? To figure out when your processing days ends, whenever you ordered, find the date and skip two business days, that is when your FIRST PROCESSING DAY START. After that, count 13 BUSINESS DAYS (Monday-Thursday) not including weekends or Friday. Processing vs Shipping Days: Processing: Is how long a company takes to prepare your order or package before shipment. Shipping: How long your order or package takes to arrive to you once shipped. My processing days are 1-7 Business days (Monday-Friday). After it is shipped, your package normally arrives within 2-5 business days. Please note that custom items MAY take longer. Processing starts AFTER order is placed. Tracking Number: Your tracking number will be sent to you via the email you used to place the order. If you did not receive a tracking number AFTER the processing days have been completed THEN email me for more updates. Reship Fee: It is very important to make sure you put the correct shipping address at checkout. Orders are shipped to the address as is, addresses are not altered or modified. If the package is returned due to incorrect or insufficient address, a reship fee will be applied to send the order a second time. If the package is mis-delivered to the wrong address due to the wrong address at checkout, it is non-refundable. Reship Fee(s): (depends on weight) $5.00 , $7.50 , $10.00 , $15.00 or more. (푳푰푺푻푬푫 푩푬푳푶푾 푰푺 푨 푩푹푬푨푲푫푶푾푵) > “What does 1-7 business processing days mean after 2 business days “? To figure out when your processing days ends, whenever you ordered, find the date and skip two business days, that is when your FIRST PROCESSING DAY START. After that, count 13 BUSINESS DAYS (Monday-Thursday) not including weekends or Friday > “Where is my Tracking number”? A tracking number is normally issued right before your processing ends. A tracking number will be sent to the email that you placed at CHECKOUT. If you do not receive a tracking number after the processing days, THEN email me . > “Tracking number says “Pre shipment” / “Label not in system, what does this mean?” Sometimes , the order says this because it has not either been shipped, USPS has not scanned it yet, your package is lost or it has been mishandled. THIS DOES NOT MEAN I DID NOT SHIP YOUR ORDER! If you find that your tracking number hasn’t updated after 2-3 weeks here’s what to do. Contact USPS , (website: www.USPS.com) , if they tell you to contact me , Then email me. If you have not contacted USPS first, please do , I am not responsible after shipping items. >’’ I put the wrong shipping address/ email/ incorrect information at checkout”, what do I do? Unfortunately, you must pay a reshipping fee. Re shipping fees start at $5 & can vary depending on the package. Please email me IMMEDIATELY after. > ‘‘I didn’t receive a confirmation email, what do I do”? Please make sure that you ACTUALLY placed the order. Go to your email and type in “BarbieDriip” . If nothing pops up and you were charged, please screenshot me where you paid and your FULL NAME & email address used to place order. > “Why is processing long / why is my order delayed”? . We try to get everything shipped out in a timely manner. However, delays may happen and we will often give free products, or make instagram posts on @BarbieDriip to give updates! > “My question that I have wasn’t answered on here?’ what should I do? PLEASE email me through my contact form on my website. Link to contact form: https://barbiedriip.bigcartel.com/contact THANK YOU FOR ORDERING & remember no dms about orders! Extra Info: * Holiday's do not count as processing days * Processing may take longer for boxes * If your package is damaged or missing, we do not have control over that * Once you place an order you put the incorrect address or information, you MUST automatically pay a fee even if your order has not shipped.
